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Akademie von Guido Sander


(1 Ratings)

Webinar: Einstig in Customer Relationship Management

Einstig in Customer Relationship Management

In Management > Process

This webinar was rated 1 times

Erfahren Sie, was sich hinter dem Begriff "Customer Relationship Management" verbirgt:

• Was ist CRM / xRM?
• Welchen Mehrwert bringt mir CRM?
• Welche Prozesse werden mit CRM optimiert?
• In welchen Unternehmensbereichen ist der Einsatz sinnvoll?
• Anforderungen an ein CRM-System
• Offene Fragen & Feedback

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