Kunden- und Mitarbeiterschulungen mit edudip next

Trinkwasserhygiene-Spezialist Gebr. Kemper GmbH + Co. KG setzt mithilfe von edudip next erfolgreich Kundenschulungen in Form von Webinaren um. edudip next löst einfach und schnell das Problem, dass aufgrund der Corona-Schutzmaßnahmen aktuell keine Präsenzschulungen zu Themen der Trinkwasserhygiene möglich sind. Des Weiteren wird edudip next auch als Video-Konferenz-System für interne Mitarbeiterschulungen eingesetzt.

The Gebr. Kemper GmbH + Co. KG is known as a drinking water hygiene specialist and has been offering lectures on normative topics of drinking water hygiene for decades. Interested parties primarily include those involved in planning, installation and operation of drinking water systems. These are engineering offices and installation companies for sanitary technology, employees of health authorities, but also technical employees who are responsible for the proper functioning of the drinking water installation.

ebr. Kemper GmbH + Co. KG

The idea of using webinars to inform and train participants and costumers came to Gebr. Kemper GmbH + Co. KG even before the corona pandemic. In addition to more than 200 nationwide presence training courses every year, Kemper wanted to reach their customers digitally. The pandemic accelerated this project greatly. Since the Corona protection measures, classroom training on a larger scale is currently not possible, the use of the webinar and meeting software of edudip next solves this problem quick and simple.

Einfaches Handling und Kunden-Support überzeugt

Necessary software installations were an elimination criteria for Kemper, because many customers follow the webinars from their company computers. So Gebr. Kemper GmbH + Co. KG searched specifically for a webinar software that did not require additional software installations and found edudip next. In contrast to other providers, participants with edudip next do not need to install any browser add-ons or additional software.

Entscheidender Vorteil ist für die Gebr. Kemper GmbH + Co. KG aber auch, dass die Webinar- und Meeting-Software edudip next in Deutschland entwickelt sowie betreut wird. Die Datenverarbeitung erfolgt dabei DSGVO-konform auf europäischen Servern. Der deutschsprachige Kundensupport kann bei Problemen schnell und einfach kontaktiert werden. Somit fiel die Wahl von Kemper bei der Entscheidung nach einer geeigneten Webinar- und Meeting-Software schließlich auf edudip next.

Using edudip next is particularly straightforward and the functions of the webinar and meeting software are almost self-explanatory. In addition, edudip next offers the opportunity to see the speaker and the presentation at the same time during the lecture. By switching between presentation and camera, the attention of the participants can be kept at a high level even at longer events.

edudip next Webinare als Ersatz für Präsenzschulungen

Meanwhile, almost 4,500 participants have been trained in around 100 webinars. The aim of Kemper is to inform all participants about the current recognised rules of technology so that they can comply with the required standards and laws when planning, setting up and operating drinking water installations. As a video conference system, edudip next is used for the internal training of the sales department.

Wir setzen edudip next sowohl für unsere Kundenschulungen ein, als auch für interne Schulungen unserer Vertriebsmannschaft und den Innendienst. Das Handling von edudip next ist dabei nahezu selbsterklärend. Wir haben sehr gute Erfahrungen mit dem Support gemacht. Wenn man mal wirklich ein Problem hat, stehen dort kompetente MitarbeiterInnen sehr schnell mit Rat und Tat zur Seite. 
Ingo Sanft, Seminar-Referent der Gebr. Kemper GmbH + Co. KG
Ingo Sanft
Seminar-Referent der
Gebr. Kemper GmbH + Co. KG

The online seminars with edudip next are very well accepted by the participants. Kemper was able to hold an exclusive webinar for the employees of an operator of health care buildings. Since then, this his resulted in regular follow-up events in which customer advisors from Gebr. Kemper GmbH + Co. KG are also involved.

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