Interhyp AG - blended learning
thanks to edudip next Webinar API

Whilst webinars were relatively unknown a few years ago, more and more companies from a wide range of sectors are discovering the advantages of webinars for themselves, their customers and employees.

The possible uses of the edudip next webinar software are as diverse as they are promising. Both internal and external use opens up completely new ways for companies. Complemented by the edudip next Webinar API, companies have the option of seamlessly integrating their webinar offers into their website or application and offering interested parties a consistently individual webinar experience.

Interhyp AG, Germany's largest broker for private construction financing, which has been a customer of edudip GmbH since last year, is considered the best example for both the use of the webinar software and the integration of the interface.

interhyp roadshow

As the leading broker of private construction financing in Germany and the associated quality standards, Interhyp AG attaches great importance to internal personnel development and the training and further education of external brokers and partners. In addition to the B2C division, the B2B business is represented by the 100% subsidiary Prohyp GmbH, which currently supports around 7,000 individual brokers and institutional partners across Germany on a regular basis. Since the brokers and partners have very heterogeneous levels of knowledge with regards on building finance advice and corresponding work processes, the Prohyp Academy was founded at an early stage in order to promote a universal advisory standard among the partners. The Prohyp Academy initially offered face-to-face training across Germany on various topics related to mortgage advice.

Courage to accept change

Last year it was decided to reopen the Prohyp Academy. Instead of offering pure face-to-face seminars as before, blended learning courses should be used in the future. The company understands the term blended learning to be a didactically sensible combination of e-learning offers to prepare or follow up on specialist topics and face-to-face seminars to expand practical skills.

The minimization of travel, time and costs is just one of the many advantages compared to face-to-face seminars, which was decisive for the decision to include webinars in the offer. In principle, however, webinars are seen as complementary and not as a substitute for classroom training.

edudip next - An optimum solution

After trying out other webinar software suppliers, the decisive factors for selecting a suitable supplier were stability, simplicity and interaction. The technical aspect and the simple design were extremely important to enable persons without uniform IT administration to also participate as easily as possible. The ideal solution for the newly designed Prohyp Academy was found in edudip next, a web-based webinar software that can be used immediately without an installation process.

Seamless integration thanks to edudip next Webinar API

Interested parties of the Prohyp Academy can select between fee-based specialist courses and free application training courses.

In the case of the free application training courses, participants are forwarded directly to edudip’s webinar landing page which greatly simplifies the administrative process.

If the interested parties opt for a fee-based webinar, the purchase process is handled by a third-party provider and the customer is forwarded to a learning platform (Blink it). A direct link to the webinar room of edudip next is configured on the learning platform.

We appreciate the simple registration process for our customers enormously! 
Maik Seyffert - Interhyp AG
Maik Seyffert
Leiter Training, Interhyp AG

Auch intern setzt die Interhyp AG bei der Personalentwicklung auf Webinare. Je nach Umfang und Art des Inhalts wird sich für die jeweilige Form der Wissensvermittlung entschieden. Webinare werden aktuell für verschiedene Themen genutzt, so beispielsweise für verschiedene Qualifizierungsreihen, einzelne vertiefende Fachthemen, Coachingsessions oder auch, um neue Softwareprogramme einzuführen. Meist werden vor oder auch nach den Webinaren weitere E-Learnings zu Verfügung gestellt, z.B. in Form von digitalen Skripten oder Web-Based-Trainings.

Like classroom seminars, we also need employees for webinars that manage the administration and act as online trainers. The trainers of the Interhyp AG and selected sales staff of the company Prohyp GmbH are responsible for the webinar contents. The participant management and course management are supported by a sales assistant. The technical aspects were accompanied by an E-learning specialist and the technical support.

By regularly collecting feedback from Prohyp partners, ongoing evaluations of the webinars and further training opportunities for live online trainers, the company ensures that its webinar offerings are continuously and subject-relevantly optimised.

Goals, success & outlook

The new concept of blended learning was primarily implemented by Interhyp AG in order to offer partners in the B2B area high-quality qualification opportunities to make independent brokers even more successful.

In the long-term, the company believes that the use of innovative training methods will lead to stronger attachments to partners and increase the brokered construction financing volume. At the same time, the finance brokers can improve their position in the market by means of the enhanced consulting quality.

Based on the previous statutory training obligations for insurance brokers, estate agents and property managers, the Interhyp AG also assumes that these obligations will be extended to include property loan brokers over the next two to three years. The company is now fully prepared for these potential changes, and this is something that Prohyp partners can profit from.

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