Online seminars and CRM interface at Jung Pumpen GmbH
The company looked at the question of how online seminars could be offered as an additional pillar at an early stage of its seminar program. The idea was to use online seminars as a teaser so that the face-to-face seminars would attract more attention. Participants can get a first impression of the quality of an event in webinars and become interested in learning more about what is on offer.
Easy access for webinar participants with edudip next
edudip next is the ideal webinar solution for Jung Pumpen with many interactive features and various possibilities for application. In addition to the classic presentation, the option to insert videos and the active use of the chat, which can also be switched to private if required, were convincing.
Change from business platform to edudip next
The change to edudip next enables the exchange of customer data with the CRM software. In this system, employees from the “Seminar Management” area are created as an ADMIN. By integrating the REST API of edudip next, the webinar participants are now also added here. It was crucial that as many activities as possible can be created via the CRM system and the API then handles the data exchange.
Thanks to the new interface, all administrative activities can be carried out from one system. The external impression is thus significantly more professional and also complies with the company’s CI/CD specifications. For all participants, the activities are thus more transparent.
The data on seminar participation in terms of participant numbers and events can be statistically evaluated for internal purposes with edudip next. In addition, Jung Pumpen’s sales force can quickly and easily view the extent to which customers are invited to a webinar or have participated.
Not convinced yet? Then test edudip next now for 14 days free of charge.
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